Privacy Policy - Exaguru

Privacy Policy

Transparency about how we handle, protect, and manage your data at Exaguru.

1. Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting Personal Information

We may collect, store and use the following kinds of personal information:

  • System Data: Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
  • Registration Data: Information that you provide to us when registering with our website (including your email address);
  • Profile Data: Information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);
  • Transaction Data: Information relating to any purchases you make of our Online Course Creator - Platform or any other transactions that you enter into through our website (including your name, address, telephone number and email address);
Note: Before you disclose to us the personal information of another person or organization, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. How We Use Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  • Administer our website and business;
  • Personalise our website for you;
  • Enable your use of the services available on our website;
  • Send you digital products purchased through our website;
  • Supply to you services purchased through our website;
  • Send statements, invoices and payment reminders to you, and collect payments from you;
  • Send you non-marketing commercial communications;
  • Verify compliance with the terms and conditions governing the use of our website.

4. Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies.

We may disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;

5. International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6. Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Refund Policy

96-Hours, 100% Risk-Free Guarantee

At Exaguru, we strive to provide the best learning experience. We understand that you may want to evaluate our courses before committing fully. That’s why we offer a 96-hour, risk-free refund guarantee.

If you are not satisfied, you can request a full refund, provided the following conditions are met:

1. Course Content Usage The course content must not have been viewed more than 25%.
2. Assessment Completion No assessments or quizzes associated with the course should have been attempted.
3. Account Activity There should be no evidence of multiple logins or account sharing.
4. Timeline Refund requests must be submitted within 96 hours (4 days) of enrollment.

How to Request a Refund:

Please contact our support team to initiate your request.

Email Support

7. Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Our Details

This website is owned and operated by:

Trainingbuzz.online
Mailing Address
M 989 Ashiyana Colony
Kanpur Road Lucknow, 226012